Cool Cats is a professional cat care company. Our clients know that they are trusting their beloved kitties and their homes to a vetted, experienced, qualified, insured and bonded business. We have office staff that are always available to help our clients, as well as speak with anyone who is interested in designing a pet care plan of their own. We are members of The National Association of Professional Pet Sitters and The American Society for the Prevention of Cruelty to Animals, The International Cat Association and we are Cat Kingpin Certified and all of our sitters sign the Cool Cats Cat Sitting Code of Ethics Agreement.
Above all else, Cool Cats Cat Sitters are dependable and trustworthy. Our clients know that they are trusting their beloved feline companions to a true cat lover that knows cats and are educated about their care. We use a high-tech scheduling system so NO cats is ever left behind.
We understand that owning and taking care of a cat is a large investment, so we make our services affordable and competitive. We offer a free in-home consultation with your assigned cat care specialist and an assortment of services at many different price points to accommodate all cat care budgets.
We realize that no two homes or two cats are exactly alike, so we offer a wide variety of services to precisely fit your needs. You will tailor your own cat care plan. We offer an estimate of all charges before our registration meeting.
For the safety of the Cats in our care, all of our sitters are residents of Apex, Cary and Morrisville so if an emergency were to arise, someone is close by. We also do not use car decals for advertising purposes, which may alert people to your absence.
We employ ONLY dedicated cat care professionals that love cats. We work with sitters who have practical experience in the cat care field and view their time with Cool Cats as an important part of their life. We run an extensive screening process on all applicants. We hire independent contractors who are fully committed to Cool Cats and caring for cats. Read about our amazing team. Read the Cool Cats Code of Ethics.
Our experience and knowledge of cats allows us to better understand your cat’s needs and how to best interact with them. Cool Cats strongly believes in continual education and constant renewal of knowledge. As such, we are always updating our expertise of animal behavior and animal care. Cool Cats also offers Cat First Aid Certification classes for our Cool Cat Sitters.
To help our business run as smoothly as possible we take advantage of all that technology has to offer. We use a high-tech scheduling and database system so NO pet is ever left behind. This portal also provides convenience for our clients to book cat care, view their personal service calendar, and update their billing information and password. We publish a weekly blog and monthly newsletter with helpful and fun tips for life with your kitty and run awesome contests and promotions on Facebook and Instagram.
We are here to provide our clients with a phenomenal cat care experience. This is done not only with top-notch cat care but also with spectacular customer service. We understand the value of open communication. You can reach the office between the hours of 9am & 4pm. We also monitor the voice mail and email in the off-hours in the case of an emergency. Additionally, our sitters send pictures and detailed visit notes at each visit to keep you updated on your furry loved ones by sending you texts and emails. We also publish a blog to keep you informed on all health issues, fun cat tips and promotions as well as provide you with educational articles about your cat’s care.