Lora and her staff are amazing! I had them scheduled for cat sitting and we had some bad weather on the day of the scheduled visit. They didn’t miss a beat and made the necessary arrangements to make sure they were there to take care of my cat. They’re communication is top notch and I highly recommend them!
I always feel comfortable leaving my furr babies in the care of Cool Cats. I love the daily reports and the multiple pictures they send with them. And each of their employees are kind and caring. I will use them again next time I go out of town.
Highly recommend! Fantastic and caring group that will love your fur babies as much as you do!
When we moved to Apex we were very concerned that we wouldn’t find a cat sitter because most services cater to dogs and the sitters REALLY don’t want to care for cats. But, when we found Lora and Cool Cats Cat Sitting, we struck GOLD. We have been using their services for almost a year now and couldn’t be happier. We take short trips and long trips (two weeks or more…) and every time the service from Lora and her team has been excellent. The added benefit of using their services is how they care for your home (take out trash and pick-up your mail etc.) and give you daily reports so that you can relax and enjoy your trip knowing your pets and home are in good hands. We highly recommend this company because you’ll like their on-line booking portal as well as Lora’s personalized service.
I cannot recommend Cool Cats enough!! I had a “surprise” trip to the Midwest for a family member’s surgery. I called Lora and left a message to see if they could care for my cat Gracie for about a week. She promptly replied and was able to arrange for her and Susan to check in on my cat daily, a very last-minute arrangement – and during the holidays nonetheless! Before I left, they both came for a home visit to meet Gracie and to get instructions from me. They even brought a little bag of toys and treats to try to entice my anxious cat to warm up to them. Within an hour of their leaving, my instructions were posted to their secure app for me to confirm. I left 100% confident that I was leaving my rescue in good hands. (And they are also insured and bonded!) My house lock logs entries and exits, and they were true to their word: they stayed for about 30 minutes each visit as requested, providing Gracie plenty of time to interact if she wanted to! They turned on Cat TV for her, turned on her heating pad, took care of her litter and food, and cleaned up any potential messes. Each day, they shared pictures and updates with me. Both Lora and Susan were professional, reliable, and exceptionally kind. I am a bit of a “neat freak” and I don’t know how it’s possible, but I actually think my place was cleaner when I returned than when I left 🙂 I will definitely be using them again! This was the longest I’d left my cat since adopting her, and it was under stressful circumstances; I am very grateful I didn’t have to worry at all about Gracie in their care <3
Lora does a fantastic job sitting for our two cats and giving medication to one. She plays with them and grooms them too, and takes photos and keeps us posted with those after every visit. She’s absolutely reliable; the one cat that needs meds has to be visited every 11-13 hours and she’s always there in the proper time window. This takes away all the worry in leaving the cats alone in the house. We recommend her unreservedly.
Our cat was very well cared for with Lucky Dogs & Cool Cats! All of our specific requests were heard and taken into account. Communication was excellent. The best part – our kitty was content when we returned home. We will definitely book again!
Absolutely fantastic with lovely service and great products.
Pet store with responsible diet options and knowledgeable on pet nutrition.
I have regularly returned for my three bags of 50 lb chicken feed.